Children's Residential Support Worker – Hartlepool

About the role

As a Children’s Residential Support Worker you will be a key part of daily life for young people living in our Hartlepool homes. You will help them regain a sense of normal childhood while supporting their social, emotional and mental health needs.

Key responsibilities

• Assist young people with morning routines, school preparation and homework.
• Plan and deliver a range of activities, from sports and games to creative projects.
• Complete required paperwork, maintain records and support care plans.
• Provide emotional support, encourage positive behaviour and help resolve conflicts.
• Work evenings and weekends as needed, including occasional sleep‑ins.

Required profile

• Genuine passion for working with children and young people.
• Reliability and good attendance, with willingness to undertake sleep‑ins.
• Ability to work flexible hours, including evenings and weekends.
• Strong communication and teamwork skills.

Required skills

• No specific technical skills required.

What we offer

• Competitive salary range £32,194 – £38,560 per year.
• Sleep‑in allowance (£80 per night) and attendance bonus.
• Welcome and loyalty bonuses after 6 and 12 months.
• 7 weeks paid holiday and flexible benefits package.
• Full 4‑week induction via our Care Academy.
• Clear career progression pathways and leadership development programmes.