Customer Advisor – 4 Hour Shift

About the role

Join JoJo as a Customer Advisor working a 4‑hour shift each week. You will be the friendly face of the store, delivering the high‑level service JoJo is known for while supporting our omni‑channel operations.

Key responsibilities

• Assist customers in‑store, providing product advice and personalized solutions.
• Prepare and ship omni‑channel orders, including Ship‑from‑Store and Click‑and‑Collect.
• Handle phone and in‑store enquiries related to online orders.
• Use digital learning platforms to continuously improve product knowledge.
• Maintain store presentation standards and ensure a tidy environment.

Required profile

• Previous experience in retail, customer service or sales.
• Strong IT aptitude with the ability to learn new systems quickly.
• Self‑motivated learner with curiosity for product information.
• Excellent listening, empathy and customer‑focused communication.
• Team player who works respectfully with a small store team.
• Flexibility to adapt to store opening hours, including weekends.
• Attention to detail for store upkeep.

Required skills

What we offer

• Part‑time schedule with a single 4‑hour shift per week.
• Opportunity to develop retail and omni‑channel expertise.
• Supportive team environment in a unique store setting.