Retail Support Assistant

About the role

Booker Group is looking for a proactive and organised Retail Support Assistant to join the team on a full‑time hybrid basis. Based primarily at the High Wycombe office, you will travel weekly to the Wellingborough office to support the Retail Support Manager and the wider retail operations team.

Key responsibilities

• Provide general administrative support to the Retail Support and wider Sales teams.
• Assist the Retail Base via Deskpro ticketing system.
• Update Key Account Managers with range information.
• Set up customer order forms for online pre‑sales.
• Maintain, update and track sales data and critical store information.

Required profile

• Excellent written and verbal communication skills.
• Strong attention to detail.
• Enthusiastic attitude with a willingness to learn.
• Proficient computer usage.

Required skills

• Deskpro ticketing system

What we offer

• Booker colleague card with 10% discount on purchases.
• After 3 months, a Tesco colleague discount card (10‑15% off most purchases).
• Discounts on Tesco Café, mobile plans, insurance and RAC breakdown cover.
• Free eye test and 30% off glasses, sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Cycle‑to‑work scheme and Save As You Earn share scheme.
• Pension scheme with up to 5% matching.
• Life assurance (up to three times annual pay) and 24/7 Employee Assistance Programme.
• Generous holiday entitlement.