Team Manager – Defined Benefit Pensions

About the role

We are seeking an experienced Team Manager to lead our Defined Benefit (DB) pensions administration team. This senior position offers the chance to oversee high‑quality service delivery for a portfolio of DB schemes while mentoring and developing team members in a supportive environment.

Key responsibilities

• Oversee and prioritise incoming workloads across the team.
• Ensure administration services meet agreed service levels and quality standards.
• Process pension scheme member events accurately and within deadlines.
• Review work for compliance with scheme rules and legislation.
• Mentor and support team members through training and development.
• Attend and contribute to client and trustee meetings.
• Maintain up‑to‑date technical knowledge of pensions legislation and scheme changes.
• Support ad‑hoc projects and non‑core client work.
• Build strong relationships with clients, trustees and colleagues.

Required profile

• Previous experience in Defined Benefit pensions administration.
• Strong technical knowledge of pensions legislation and scheme rules.
• Experience as a Senior Pensions Administrator, Deputy Team Leader or similar.
• Proven ability to manage workloads and meet deadlines.
• Excellent communication and client relationship skills.
• Experience mentoring or supervising team members.
• Detail‑oriented with a customer‑focused approach.

Required skills

What we offer

• Competitive salary package.
• Market‑leading bonus scheme.
• Hybrid working model.
• Study support and professional development opportunities.
• Clear career progression pathways.
• Supportive and collaborative working culture.