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Skills
Experience
Senior Supervisor / Manager
Cottontree Eatery and Bar
2024-12 -
Oversees daily operations and ensures high‑quality customer service in a busy eatery and bar. Manages a team of staff, handling recruitment, training, scheduling and performance evaluations. Controls inventory and financials, monitors costs and implements safety and compliance procedures. Leads menu planning and facility upkeep, driving guest satisfaction and brand consistency.
Waiter
Radisson Blu (Casual)
2023-01 - 2023-09
Provided attentive table service to guests, taking orders according to brand standards and upselling promotable items. Managed guest seating, handled complaints, and ensured timely delivery of food and beverages. Maintained knowledge of menu items and health regulations, contributing to a seamless guest experience.
Waiter
Double Tree by Hilton (During FIFA World Cup)
2022-10 - 2022-12
Served international guests during the FIFA World Cup, delivering high‑volume service while maintaining brand quality. Handled guest feedback, coordinated with kitchen staff, and ensured compliance with health and safety standards. Assisted in stock management and equipment upkeep.
Waiter
Art Café
2021-01 - 2021-12
Managed guest seating, order taking, and food delivery in a boutique café setting. Provided personalized service, promoted menu specials, and ensured guest satisfaction through attentive follow‑up. Supported inventory checks and maintained a clean, welcoming environment.
Languages
English
fluent
Swahili
fluent
French
intermediate
Last updated: 1 month ago