Administration Assistant – Fixed Term (Full‑Time)

About the role

Join Davies Group’s Vehicle Replacement Team as an Administration Assistant on a fixed‑term, full‑time basis. You will support the processing of motor‑related claims, manage client communications, and ensure accurate record‑keeping while receiving comprehensive training.

Key responsibilities

• Review and process damage notifications and parking violations from providers.
• Prepare invoices, manage billing, and conduct debt recovery activities.
• Handle client enquiries via phone and email, providing excellent customer service.
• Enter and maintain accurate client data and records.
• Assess liability, indemnity, and potential fraud concerns.
• Report motor accidents to relevant insurers.
• Perform general administrative tasks, including traffic violation and fuel charge processing.

Required profile

• Ability to plan workload, prioritize tasks and meet deadlines.
• Strong literacy and IT proficiency.
• Positive attitude, self‑motivated and capable of working with limited supervision.

Required skills

• Sage or other accounting system experience.
• Motor Claims Management knowledge (desirable).

What we offer

• Leadership training programme and professional qualification funding.
• Pension contributions (5% employee, 5% employer).
• Flexible working, 25‑27 days holiday increasing with tenure.
• Wellbeing resources, employee discounts, and various incentive schemes.