Assistant Manager

About the role

Join our newly refurbished venue and help launch a revitalised pub in London. As Assistant Manager you will be at the heart of the management team, ensuring the smooth operation of a busy hospitality environment and delivering great experiences for customers and staff.

Key responsibilities

• Support the General Manager in day‑to‑day operations and lead the venue in their absence.
• Drive the brand experience by guiding the team to deliver outstanding customer service.
• Act as a role model, providing training, coaching and development for team members.
• Champion brand standards and maintain high levels of safety for customers and staff.

Required profile

• Passionate about creating memorable experiences for guests.
• Strong people skills with excellent communication and leadership abilities.
• Committed to upholding brand values and health‑and‑safety standards.

Required skills

What we offer

• Competitive salary (£33,000‑£37,000 per year) and pension contribution.
• Career progression across well‑known brands and apprenticeship training.
• Generous staff discounts on food, drink and accommodation.
• Employee assistance programme covering mental health, financial and legal support.
• Family‑friendly maternity/paternity policies and menopause‑friendly environment.
• Referral bonus up to £1,500 and access to Wagestream for early wage access.
• Additional retail and mobile discounts.