Beauty Therapist

About the role

FaceGym is seeking a passionate Beauty Therapist to deliver its signature facial fitness workouts in a central London studio. You will guide clients through tailored treatments, promote retail products, and ensure every visit feels like a five‑star experience.

Key responsibilities

• Perform facial workouts following FaceGym protocols.
• Promote and sell workouts, products, and home‑care solutions both in‑studio and at the front desk.
• Provide exceptional customer service throughout the client journey.
• Maintain clean, organised workstations and adhere to health & safety standards.
• Operate POS and booking systems (Zenoti) efficiently.
• Meet and exceed individual sales targets and KPIs.
• Stay up‑to‑date with skincare products and treatments.

Required profile

• NVQ Level 3 Beauty Therapy qualification or equivalent.
• Experience in beauty, retail or spa environments.
• Strong customer service and sales abilities.
• Confident communicator with excellent interpersonal skills.
• Positive, adaptable and calm under pressure.
• Self‑motivated, proactive and hands‑on.
• Team player with a professional attitude.
• Ability to stand for 6–8 hour shifts.
• Full flexibility to work weekdays and weekends.

Required skills

• Zenoti booking and POS system.

What we offer

• Generous commission on retail and services.
• Exclusive discounts for staff, friends and family.
• 50 % discount on FaceGym products.
• Additional holiday day for each year of service.
• Access to a confidential employee assistance programme.