Branch Operations Manager - Gas Distribution

About the role

Air Liquide is looking for an experienced Branch Operations Manager for its site in Manchester. The manager directs, plans and coordinates all daily operational and sales activities of the branch, drives branch profitability, maintains safety standards, delivers exceptional customer service and leads a high-performing team.

Key responsibilities

• Direct and coordinate the sale and distribution of gas and hardgoods, including stores and yard activities
• Follow the Safety, Health and Environment policy, prioritising the safety of employees, customers, visitors and contractors
• Review financial statements, sales and activity reports to measure productivity, identify efficiencies and improve programmes
• Manage the team, prepare work schedules and assign duties
• Ensure compliance with processes and legal obligations, including road transport legislation
• Manage delivery vehicles, including road safety and load security
• Record KPIs and branch metrics, and drive employee engagement
• Work with the Sales team to meet sales and profit targets, and with the Plant Manager where appropriate
• Keep the purchasing and stock control system running accurately, ensure timely stock counts and safeguard cash on the premises

Required profile

• Proven experience in a distribution environment and leadership in a management or supervisory position
• Strong experience in distribution planning and order scheduling
• Excellent communication skills and the ability to lead and motivate others
• Ability to work in a fast-paced environment while keeping customer satisfaction high
• Full, clean driving licence

Required skills

• Working knowledge of the health and safety requirements of the HASAW Act
• Knowledge of engineering and welding processes is advantageous but not essential, as is ISO9002 knowledge
• Forklift licence is desirable but not essential
• Knowledge of administrative procedures and systems and good telephone manner