Business Development Manager

About the role

Factra, a Manchester‑based manufacturer of e‑liquid and CBD products, is expanding its commercial team. We are seeking a proactive Business Development Manager who thrives on outbound calling, lead generation and building strong B2B relationships to accelerate our growth.

Key responsibilities

• Make high‑volume outbound calls to identify and qualify new wholesale and B2B clients.
• Research, source and generate leads independently through outreach activities.
• Build, manage and nurture a robust sales pipeline.
• Develop deep product knowledge across our expanding e‑liquid portfolio.
• Maintain regular account touchpoints (weekly or monthly) with existing clients.
• Provide customer feedback to inform product development and commercial strategy.

Required profile

• Proven experience in cold calling, telesales or business development.
• Confident in sourcing, qualifying and nurturing leads without supervision.
• Resilient, persistent and comfortable handling rejection.
• Professional, confident and engaging telephone manner.
• Strong organisational and time‑management skills to sustain high call volumes.
• Enthusiasm for learning about e‑liquid or similar FMCG products.

Required skills

• Familiarity with CRM systems (desirable).