Business Operations Coordinator

About the role

Our client, a growing organisation in the energy and engineering sector, is seeking a Business Operations Coordinator for its central Birmingham office. Working hybrid with flexible hours, you will partner with Directors and the senior management team to streamline processes across administration, finance, HR, compliance and IT.

Key responsibilities

• Oversee day‑to‑day administrative operations and maintain office systems, procedures and filing.
• Manage CRM data, client records, quotations and project tracking; support tender submissions.
• Control invoicing, project costing, expense tracking and assist with financial reporting using Xero.
• Coordinate employee onboarding/off‑boarding, HR records, training logs and ensure GDPR, Health & Safety and Cyber Essentials compliance.
• Supervise office facilities, equipment, software licences and relationships with IT service providers.
• Provide high‑level executive support to Directors, including operational planning and analysis.

Required profile

• Proven ability to identify and implement process improvements in a fast‑growing business.
• Experience handling multiple operational priorities across several departments.
• Strong organisational skills and a self‑starter attitude.
• Track record of delivering measurable impact on efficiency and cost control.

Required skills

• CRM systems
• Xero accounting software
• Microsoft Office suite

What we offer

• Hybrid/flexible working arrangement.
• Salary up to £32,000 per year.
• Opportunity to influence operations within a dynamic energy‑engineering business.