Business Support Manager

About the role

The Business Support Manager will be based in Birmingham and will work within a large accountancy firm. This full‑time position offers hybrid working, allowing a mix of office and remote days. You will lead the administrative function and ensure smooth day‑to‑day operations.

Key responsibilities

• Manage and coordinate all administrative functions to keep operations running efficiently.
• Supervise and guide the secretarial and business support team to meet objectives.
• Streamline processes to improve operational efficiency and service delivery.
• Act as the primary point of contact for internal stakeholders on administrative matters.
• Monitor and allocate resources to achieve team and organisational goals.
• Prepare and manage budgets for the business support department.
• Oversee compliance with organisational policies and regulatory requirements.
• Identify training and development opportunities for the team.

Required profile

• Proven experience managing administrative functions in a professional services environment.
• Strong leadership and team‑management capabilities.
• Excellent organisational and problem‑solving abilities.
• Effective communication with internal and external stakeholders.
• Ability to commute to Birmingham.

Required skills

What we offer

• Competitive salary between £50,000 and £60,000 per year.
• Comprehensive benefits package supporting employee well‑being.
• 25 days of annual leave plus bank holidays.
• Permanent contract with potential for career progression.
• Supportive and structured company culture.