Business Support Officer

About the role

This position provides comprehensive operational and administrative support to senior leadership and wider teams within a growing Manchester‑based organisation. The Business Support Officer ensures day‑to‑day processes run smoothly, acting as the go‑to person for colleagues who need reliable assistance.

Key responsibilities

• Provide high‑quality administrative and operational support to senior leadership and other departments.
• Manage diaries, schedule meetings, coordinate travel arrangements and prepare meeting materials.
• Draft, format and distribute correspondence, reports, presentations and other business documents.
• Maintain accurate records, databases and filing systems, ensuring information is up‑to‑date and accessible.
• Support internal project coordination, track actions and follow up with stakeholders to meet deadlines.
• Act as first point of contact for internal and external enquiries, directing them appropriately.
• Assist procurement and supplier management, raise purchase orders and process invoices.
• Help plan and organise internal events, team meetings and away days.
• Identify opportunities to improve administrative processes and contribute to continuous improvement.

Required profile

• Proactive, dependable and highly organised individual.
• Comfortable working in a fast‑paced environment with minimal supervision.
• Strong attention to detail and ability to manage multiple priorities.
• Excellent communication skills, both written and verbal.

Required skills