Client Insight Manager – Brand & Campaign Research

About the role

This is a senior‑level position within a well‑established media and marketing organisation. You will own brand and campaign insight projects, turning data into strategic recommendations that shape client marketing and communications plans.

Key responsibilities

• Lead end‑to‑end research projects, focusing on brand tracking and campaign effectiveness.
• Design and deliver quantitative studies, surveys, interviews and workshops.
• Manage the full project lifecycle from proposal, data collection, analysis to reporting.
• Translate complex data into clear, compelling narratives for clients.
• Build and maintain trusted advisory relationships with client stakeholders.
• Develop questionnaires, research frameworks and proposals aligned to client needs.
• Contribute to thought‑leadership pieces and support new‑business initiatives.
• Identify trends and actionable opportunities within research data.

Required profile

• Strong commercial experience in quantitative research within a media agency, consultancy or client‑side environment.
• Proven track record delivering brand tracking or continuous research programmes.
• Demonstrated ability to manage stakeholders and present insights to senior clients.
• Passion for brands, advertising and communications strategy.

Required skills

• Proficiency with statistical analysis and data‑visualisation tools such as SPSS, Q or Qualtrics.
• Ability to design research methodologies, questionnaires and proposals.
• Excellent storytelling skills to communicate complex insights clearly.
• Strong project‑management capability and ability to juggle multiple priorities.

What we offer

• Competitive salary up to £45,000 per year.
• Hybrid working model based in London.
• Collaborative, inclusive environment focused on innovation.
• Opportunities to influence client strategy and develop as a strategic research specialist.