Client Services Coordinator

About the role

We are looking for an enthusiastic Client Services Coordinator to join a fast‑growing international business in central Birmingham. You will be the first point of contact for clients, ensuring smooth communication and a professional front‑of‑house experience.

Key responsibilities

• Act as a brand ambassador, creating a positive first impression for clients, visitors and colleagues.
• Manage the front‑of‑house environment, coordinating client meetings, internal events and business visits.
• Support employee initiatives, celebrations and office‑wide activities.
• Maintain relationships with external suppliers, contractors and building management.
• Ensure office facilities are presented to a high standard and address any issues proactively.
• Provide administrative and coordination support to teams and senior stakeholders.
• Assist with workplace compliance, health & safety processes and continuous improvement of office operations.

Required profile

• Previous experience in client services, customer support or a similar role, preferably within construction or real estate.
• Excellent verbal and written communication with a friendly, engaging demeanor.
• Strong organisational abilities and keen attention to detail.
• Ability to multitask and prioritise effectively in a busy environment.

Required skills

• Proficient in Microsoft Office Suite

What we offer

• £32,000 annual salary
• 28 days holiday plus bank holidays
• Free city‑centre car parking
• Private healthcare
• Excellent development opportunities