Compliance Manager

About the role

Our client, a dynamic consumer‑focused organisation, is seeking an experienced Compliance Manager to lead the regulatory compliance agenda across the business. Reporting to the Finance Director, the role works closely with senior leadership to ensure compliance while supporting commercial growth.

Key responsibilities

• Lead the organisation's regulatory compliance framework.
• Ensure compliance with UK GDPR, Data Protection Act and PECR.
• Oversee compliance with the Digital Markets, Competition and Consumers Act (DMCCA).
• Provide guidance on ASA/CAP advertising standards.
• Develop and maintain fraud prevention controls and governance.
• Own the privacy framework, policies and procedures.
• Manage Subject Access Requests, data breaches and law enforcement requests.
• Advise stakeholders on privacy, consumer protection and regulatory risk.
• Support customer complaints and regulatory investigations.
• Build strong relationships with regulators including the ICO, Trading Standards and the ASA.
• Partner with senior stakeholders across Marketing, Customer Services, IT, HR, Legal and Finance to embed compliance.

Required profile

• Minimum five years’ experience in a regulatory compliance role.
• Strong knowledge of UK GDPR, the Data Protection Act and PECR.
• Experience with consumer protection legislation, including the DMCCA.
• Understanding of ASA/CAP advertising regulations.
• Proven experience working directly with regulatory bodies.
• Knowledge of fraud prevention and risk‑management frameworks.
• Experience managing regulatory investigations, complaints and high‑risk issues.
• Ability to balance regulatory requirements with commercial objectives.

Required skills

What we offer

• Hybrid working (3 days office / 2 days home).
• High‑profile role with real influence across the business.
• Opportunity to shape and develop the compliance function.
• Collaborative leadership team in a commercially focused environment.