Customer Advisor – Retail Store

About the role

Join Boots as a Customer Advisor and become the friendly face of our stores. Whether you are starting your first job or looking for a new challenge in retail, this role offers a pathway to a rewarding career in a supportive environment.

Key responsibilities

• Help customers on the shop floor, answering questions and providing product advice.
• Operate tills and process transactions efficiently.
• Promote in‑store offers and schemes to maximise sales.
• Maintain store presentation, including stocking shelves and keeping the shop clean.
• Work collaboratively with team members to ensure a smooth shopping experience.

Required profile

• Enthusiastic about working in a fast‑paced retail environment.
• Strong communication and listening skills.
• Team‑oriented with a collaborative mindset.
• Attention to detail and commitment to excellent customer service.
• Willingness to become a brand ambassador for Boots.

Required skills

• Customer service orientation.
• Basic cash handling.

What we offer

• Hourly rate £13.02–£15.10, increasing after six months.
• Award‑winning training accredited by the Institute of Customer Service.
• Boots Retirement Savings Plan and discretionary annual bonus.
• Generous employee discounts and flexible benefits scheme.
• Access to 24/7 counselling via TELUS Health.