Customer Service Associate – Residential Community
Greystar · London
Job description
About the role
As a Customer Service Associate you will work within a property management team to ensure day‑to‑day operations run smoothly and residents enjoy a high‑quality living experience.
Key responsibilities
- Collaborate with team members to deliver exceptional resident living.
- Create a positive and memorable experience for residents.
- Provide front‑of‑house customer service, anticipating and exceeding resident expectations.
- Handle resident queries and complaints in line with Greystar’s complaints procedure.
- Support community events and activities.
- Assist with marketing, building maintenance coordination and tenancy administration to achieve occupancy and retention goals.
Required profile
Required skills
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Published 2 weeks ago
Expires 1 month from now
35 views · 0 interested
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Greystar
London
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