Digital Business Analyst

About the role

We are seeking a Digital Business Analyst to join an insurance client on a 6‑month contract. Working in a hybrid, IR35‑compliant environment, you will own the definition of product areas and drive iterative delivery aligned with product strategy.

Key responsibilities

• Define product journeys, features and personas throughout the lifecycle.
• Elicit, analyse and document functional and non‑functional requirements, translating business rules and regulatory constraints into scalable solutions.
• Write high‑quality user stories and acceptance criteria using INVEST and BDD principles; lead backlog refinement and grooming sessions.
• Collaborate with UX, design and tech teams to map requirements to system behaviour and ensure clear documentation of edge cases.
• Produce supporting artefacts such as conditional logic, configuration requirements and workflow scenarios.
• Conduct gap, impact and cost‑benefit analyses to inform programme planning.
• Support dual‑track agile activities including discovery, sprint planning, demos and UAT.

Required profile

• Minimum 7 years of experience as a Digital or Agile Business Analyst (or proxy Product Owner) delivering enterprise‑level, user‑facing digital solutions.
• Hands‑on experience building scalable, modular, multi‑tenant products.
• Strong understanding of modern digital architecture (APIs, integrations, micro‑services, headless CMS, data‑driven personalization).
• Proven ability to lead agile delivery, write INVEST‑compliant stories and manage complex user journeys.

Required skills

• Agile methodology
• Behaviour‑Driven Development (BDD)
• Jira (or similar collaboration tools)
• APIs and integrations
• Micro‑services architecture
• Headless CMS
• Data‑driven personalization

What we offer

• Hybrid working model
• Opportunity to work on high‑impact insurance digital products
• 6‑month contract with competitive rates