Facilities Manager

About the role

We are seeking an experienced Facilities Manager to oversee two high‑profile conference and convention venues in Birmingham. The role will lead facilities operations, ensure compliance and deliver high‑quality services for clients, visitors and event delegates.

Key responsibilities

• Lead the management of facilities services across multiple venues, maintaining the highest operational and presentation standards.
• Act as the primary point of contact for hard and soft FM service providers, monitoring performance, prioritising issues and ensuring service level agreements are met.
• Oversee health, safety, fire safety, accessibility and compliance requirements through audits, inspections, training and stakeholder collaboration.
• Drive sustainability and environmental initiatives, supporting energy‑efficiency programmes and environmental management objectives.
• Manage venue improvement projects and capital expenditure programmes from business case development through to successful delivery.
• Ensure cleaning, maintenance and presentation standards are consistently maintained across all facilities.
• Monitor and report on operational KPIs, working closely with internal and external stakeholders to drive performance improvements.
• Support business continuity and operational resilience through proactive facilities management and risk mitigation.

Required profile

• Experience in an Assistant Building Manager or Facilities Manager role, preferably within a commercial environment.
• Strong understanding of planned preventative maintenance (PPM), building compliance and contractor management.
• Demonstrated experience managing projects, budgets and multiple stakeholder groups.
• Excellent knowledge of health, safety and fire safety legislation and best practice.
• Relevant FM qualifications (e.g., IWFM) are desirable; NEBOSH General Certificate and fire safety qualifications are highly advantageous.
• Strong organisational, communication and IT skills with the ability to manage competing priorities and meet deadlines.

Required skills

• Planned Preventative Maintenance (PPM)
• Building compliance
• Contractor management
• Health and safety legislation knowledge
• Fire safety legislation knowledge

What we offer

• Salary up to £42,000 per annum
• 25 days annual leave
• Pension contribution
• Life Assurance