Furniture Technician

About the role

As a Furniture Technician you will travel to customers’ homes and workplaces across Manchester, Liverpool, Preston, Stoke‑On‑Trent and surrounding areas, assessing damage and delivering high‑quality repairs. You will work independently while being supported by a team that values craftsmanship and customer service.

Key responsibilities

• Visit customers to assess and repair upholstery, leather, wooden furniture and related items.
• Diagnose faults and carry out professional repairs to a consistently high standard.
• Complete accurate reports and submit information promptly.
• Work towards first‑visit resolution and quality targets.
• Promote furniture care products where appropriate.
• Maintain company tools, equipment and vehicle to a professional standard.
• Share feedback and suggestions that help drive continuous improvement.

Required profile

• Aged 18 or over with a full UK driving licence (up to 6 penalty points accepted).
• Proven hands‑on repair experience, ideally involving furniture, wood, leather or similar craftsmanship skills.
• Confidence working independently in customers' homes.
• Professional, customer‑focused approach with excellent interpersonal skills.

Required skills

• Upholstery repair
• Leather repair
• Wood furniture repair

What we offer

• Competitive salary and pension scheme.
• 24/7 GP access for you and your household.
• Discounts on cinema tickets, leading retailers and national brands.
• Ongoing training and career development opportunities.
• Employee of the Month awards and company celebrations.
• Mental Health First Aid support and Employee Assistance Programme.
• Wellbeing initiatives and staff social events.