Growth Customer Manager

About the role

Reed.ai is seeking a high‑energy Growth Customer Manager to accelerate adoption and engagement on its AI‑powered recruitment platform. You will work closely with candidates, employers and internal teams to ensure every user experiences the full value of the service.

Key responsibilities

• Identify, engage and convert new employer customers, driving platform adoption and activation.
• Support early‑stage sales conversations, outreach and relationship‑building activities.
• Help employers achieve successful hiring outcomes through proactive guidance and support.
• Spot opportunities to increase customer value, improve retention and turn users into advocates.
• Own customer relationships, ensuring rapid value delivery and long‑term satisfaction.
• Collaborate with Product, Sales and Marketing to feed customer insights into product and go‑to‑market decisions.

Required profile

• Commercially minded with a strong drive for results.
• Exceptional communicator who enjoys building relationships and solving problems.
• Self‑starter comfortable with ambiguity and able to turn ideas into action.
• Curious, adaptable and motivated by building new solutions.

Required skills

What we offer

• Opportunity to shape the future of AI‑driven recruitment.
• Dynamic, fast‑moving environment with a supportive team.
• Competitive salary and benefits package.