Higher Education Administrator – Immediate Start

About the role

We are seeking a Higher Education Administrator to coordinate and support the planning, scheduling and delivery of activities, events and meetings within a higher‑education environment. The position is full‑time (37.5 hours per week), based in Brighton and starts immediately.

Key responsibilities

• Coordinate and support the planning, scheduling and delivery of activities, events and meetings, ensuring timelines and resources are effectively managed.
• Act as the first point of contact for staff, students and other stakeholders, providing high‑quality advice, guidance and customer service.
• Manage enquiries, assess and resolve issues, and escalate complex matters when necessary.
• Create, maintain and distribute clear, accurate communications across various channels, including websites and guidance materials.
• Support quality‑assurance processes, monitor service performance and identify improvement opportunities.
• Maintain accurate records, produce reports and data insights on attendance, usage and service uptake.
• Collaborate with colleagues across teams and departments to share information and improve processes.

Required profile

• Previous experience in office administration (essential).
• Excellent written and verbal communication skills.
• High level of attention to detail, punctual and well‑organised.
• Professional telephone manner and strong interpersonal skills.
• Strong organisational and time‑management abilities.
• Ability to work both independently and as part of a team.
• Proactive initiative and responsibility for managing complex processes.

Required skills

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Overall competence with Microsoft programmes.