HR Coordinator – HR Systems & Process Improvement

About the role

We’re looking for a proactive HR Coordinator to support efficient, accurate HR administration across the employee lifecycle, with a strong focus on HR systems, data quality and process improvement. This is a great opportunity for someone who enjoys working with systems, analysing processes and driving improvements to enhance the employee experience.

Key responsibilities

• Provide first‑line HR support to employees, managers and HR teams
• Manage employee lifecycle administration (onboarding, changes, promotions, leavers)
• Produce contracts, letters and maintain accurate employee records (GDPR compliant)
• Maintain and update HR systems (e.g., SuccessFactors), ensuring data accuracy
• Support system changes, upgrades, testing and issue resolution
• Produce HR reports and support data analysis and audits
• Identify and implement process improvements and automation opportunities
• Support HR projects, system implementations and continuous improvement initiatives

Required profile

• Experience in an HR Administrator, Coordinator or Shared Services role
• Strong experience using HR systems and managing employee data
• Advanced Microsoft Office skills, particularly Excel
• High attention to detail with strong organisational skills
• Able to manage multiple priorities and work to deadlines
• Strong problem‑solving, analytical and communication skills
• A continuous improvement mindset with an interest in systems and processes

Required skills

• SuccessFactors (HR system)
• Microsoft Excel (advanced)

What we offer

• Competitive salary
• 25 days holiday + 8 bank holidays, with the option to buy or sell 5 days and carry over 5 days
• Combined pension contributions up to 12%
• Share in Success company bonus scheme
• Annual salary review
• Flexible benefits including life cover, private health, dental, gym, tech scheme, enhanced maternity/paternity, travel insurance
• Health and wellbeing support such as mental health first aiders, employee assistance programme and smart health services
• Recognition as a UK Top Employer for nine consecutive years