Office Administrator – Wholesale Business

About the role

We are looking for a proactive Office Administrator to join a thriving wholesale business in Bicester. You will be the central hub ensuring orders, stock and documentation flow smoothly, supporting both the office and the wider operation.

Key responsibilities

• Process customer orders from receipt through to fulfilment.
• Handle customer enquiries via phone and email.
• Prepare quotations, invoices and sales documentation.
• Support inventory and stock management activities.
• Maintain accurate records, filing systems and office supplies.
• Coordinate import and customs documentation with carriers such as DHL and FedEx.
• Prepare export paperwork for EU shipments.
• Liaise with suppliers, customers and warehouse teams to ensure smooth operations.
• Provide general administrative assistance to the wider team.

Required profile

• Highly organised with the ability to manage multiple priorities.
• Detail‑oriented and accurate.
• Confident communicator with strong customer service skills.
• Capable of working independently and taking ownership of tasks.
• Proven experience in a busy administrative or office support role.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• QuickBooks (or similar accounting software)
• Zoho (or similar business software)

What we offer

• Permanent full‑time role in a well‑established, growing company.
• Varied responsibilities with genuine ownership.
• Supportive team environment and free parking.
• Full training, ongoing development and long‑term career prospects.
• Opportunities to attend industry trade shows and events.