Operations Co‑ordinator

About the role

We are looking for a highly organised, detail‑focused graduate or experienced administrator to join our client’s operations team. The role supports the delivery of major events across the UK by coordinating crew bookings, scheduling staff and liaising with clients.

Key responsibilities

• Coordinate and process crew bookings for events nationwide.
• Schedule personnel based on availability, skills and project requirements.
• Liaise with clients to confirm booking details and event needs.
• Maintain accurate records and scheduling information.
• Support operational reporting and general administration.
• Resolve scheduling issues and communicate changes effectively.
• Work closely with the Operations Manager and team to ensure all bookings are fully resourced.

Required profile

• Strong attention to detail and organisational abilities.
• Confident written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Positive, proactive attitude towards problem‑solving.
• Previous experience in administration, coordination, hospitality, retail or customer service is desirable.

Required skills

• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Experience using business scheduling systems.

What we offer

• Competitive salary of £27,000‑£35,000 per year.
• Career progression opportunities within a growing business.
• Ongoing training and development.
• Supportive, sociable team culture.
• Modern office near Birmingham International Train Station.