Part‑time Waiting Staff – Birmingham

About the role

Join the vibrant team at Marston’s Pitcher & Piano pub in Birmingham as a part‑time Waiting Staff member. Whether you’re new to hospitality or already experienced, you’ll be at the heart of creating memorable moments for guests while developing valuable people, marketing and operational skills.

Key responsibilities

• Be the welcoming face of the pub, maintaining a lively atmosphere.
• Take orders, serve food and drinks, and upsell menu items.
• Deliver excellent customer service that encourages repeat visits.
• Support teammates across the floor as needed.
• Gain hands‑on experience in hospitality operations.

Required profile

• Passion for delivering great customer experiences.
• Enthusiasm to learn and grow within the hospitality sector.
• Flexibility to work part‑time hours around study or family commitments.
• Team‑oriented attitude and willingness to help colleagues.

Required skills

What we offer

• 30% discount at all Marston’s pubs, restaurants and hotels.
• Reliable hours contract with flexible, part‑time scheduling.
• £4.50 meal deal option during shifts.
• Marston’s Cheers Reward & Recognition platform.
• Health screening discounts, gym discounts and 24‑hour GP helpline.
• Long‑service awards, mortgage advice and apprenticeship programmes.
• Friendly, diverse team environment and access to Licensed Trade Charity support.