Personal Banker – Manchester

About the role

We are looking for a motivated, customer‑focused Personal Banker to join our Manchester branch. You will be the first point of contact for clients, providing financial guidance, handling transactions and promoting our range of banking products.

Key responsibilities

• Identify and pursue sales opportunities through referrals, networks and events.
• Deliver outstanding customer service via phone, email and face‑to‑face interactions.
• Handle customer queries and complaints promptly and professionally.
• Promote and cross‑sell banking products and services to meet customer needs.
• Support business development initiatives, including attending events and networking activities.
• Process new account applications, service requests and AML checks.
• Operate cash services, maintain accurate registers and process remittances.
• Provide cover for colleagues and undertake delegated responsibilities from senior management.

Required profile

• Strong networking and sales abilities.
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to build credibility and rapport quickly with customers.
• Comfort discussing financial needs and tailoring solutions.
• Previous retail sales or banking experience preferred.
• Results‑driven, proactive and self‑motivated.

Required skills

What we offer

• Permanent contract with a competitive salary of £25,500 per year.
• Opportunity to develop a career within a reputable banking institution.
• Supportive environment to build lasting client relationships.