Programme Support Officer – Part‑time

About the role

We are seeking a highly organised and proactive Programme Support Officer to join a dynamic team delivering housing and homelessness initiatives in Birmingham. The role provides high‑quality administrative, coordination and operational support to ensure smooth day‑to‑day programme delivery.

Key responsibilities

• Coordinate diaries, meetings and events across multiple stakeholders, preparing agendas and taking accurate minutes.
• Manage shared inboxes, respond to queries promptly and maintain programme documentation.
• Prepare, format and maintain reports, presentations and other programme materials.
• Act as a central point of contact, liaising with internal teams and external partners to support effective communication.
• Monitor actions, follow up on outstanding items and build strong working relationships with stakeholders.
• Support financial and administrative processes, including raising purchase orders, sales orders and assisting with supplier set‑up.
• Maintain accurate records and contribute to basic financial tracking and reporting.
• Provide flexible, ad‑hoc administrative support and assist with governance and reporting requirements.

Required profile

• Highly organised with strong attention to detail.
• Proactive, self‑motivated and able to manage competing priorities.
• Calm under pressure while maintaining high standards.
• Excellent written and verbal communication skills.
• Collaborative and flexible approach to teamwork.

Required skills