Project Assistant – Female Only (Housing Support)

About the role

This permanent, full‑time position supports the day‑to‑day operation of a supported housing service for women affected by domestic abuse. You will work on a rolling rota, covering shifts between 07:30 and 22:00, including occasional weekends and bank holidays.

Key responsibilities

• Maintain safety and wellbeing of residents by liaising with GP, social services, benefits teams and emergency services.
• Log all incidents accurately to ensure a reliable record of events.
• Prepare rooms for new occupants after a resident leaves, ensuring cleanliness and readiness.
• Provide administrative support, including record‑keeping and use of in‑house IT systems.

Required profile

• Experience in a customer‑facing role, preferably supporting vulnerable individuals.
• Understanding of the challenges faced by people experiencing homelessness, addiction or domestic abuse (personal experience is valued).
• Attention to detail and ability to follow procedures.

Required skills

• Basic administrative and IT skills.

What we offer

• Competitive salary of £26,227.50 per year.
• Opportunity to make a meaningful impact within a respected housing association.
• Supportive team environment focused on resident safety and wellbeing.