Quality Assurance & Enhancement Officer (Hybrid, London)

About the role

Tiger Recruitment is seeking a proactive Quality Assurance & Enhancement Officer to support a London‑based education organisation. Working on a hybrid basis, you will help ensure regulatory compliance, improve academic standards and manage quality assurance processes across the university.

Key responsibilities

• Process quality assurance applications and requests in line with established policies.
• Investigate centre quality concerns using evidence‑based approaches and provide clear recommendations.
• Analyse quality assurance data, prepare reports and support regulatory submissions.
• Identify, assess and, where necessary, escalate compliance risks.
• Provide guidance on quality and regulatory matters to internal and external stakeholders.
• Support risk‑management activities and quality‑enhancement initiatives.
• Maintain up‑to‑date knowledge of relevant policies, qualifications and regulatory requirements.
• Attend centre visits to represent the organisation and drive improvement.

Required profile

• Experience in quality assurance, compliance or a regulation‑focused education environment.
• Strong organisational skills with attention to detail and ability to manage competing priorities.
• Confidence in analysing data and producing accurate, meaningful reports.
• Excellent written and verbal communication skills for stakeholder engagement.
• Proactive problem‑solver able to identify risks and recommend practical improvements.
• Ability to work independently while contributing to a collaborative team.

Required skills

What we offer

• Hybrid working arrangement.
• Temporary contract with immediate start.
• Opportunity to influence quality standards within a leading education institution.