Reception Supervisor – Luxury Dining

About the role

La Maison Ani is seeking an exceptional Reception Supervisor to join its front‑of‑house team in London. As the first point of contact for guests, you will create a seamless and memorable arrival experience that reflects the warm, intuitive hospitality of this luxury dining venue.

Key responsibilities

• Lead the reception team to deliver consistently exceptional guest experiences.
• Welcome guests with warmth, professionalism and genuine hospitality.
• Manage reservations efficiently, maximising bookings while maintaining accuracy.
• Coordinate closely with management, hosts and service teams to ensure smooth daily operations.
• Handle guest enquiries, special requests and feedback with confidence, discretion and care.
• Maintain a polished and welcoming reception area that reflects La Maison Ani’s high standards.
• Support the development and training of the reception team while leading by example.

Required profile

• Previous experience as a Reception Supervisor or Senior Receptionist within a fine‑dining restaurant, luxury hotel or premium hospitality venue.
• Outstanding communication and interpersonal skills.
• Excellent organisational skills with exceptional attention to detail.
• A natural leader with a passion for delivering unforgettable guest experiences.
• Calm under pressure with the ability to multitask in a busy service environment.
• Fluent English is essential; additional languages are advantageous.

What we offer

• Competitive salary of £40,000 per annum.
• Generous tips and tronc surplus.
• Career progression within a growing luxury hospitality group.
• A supportive and professional working environment.
• The opportunity to be part of an exceptional team delivering world‑class hospitality.