Sales Manager – Existing Accounts

About the role

We are seeking a Sales Manager to lead our Growth Account Managers in Birmingham. You will own the performance of an existing SME customer portfolio within a B2B sustainability business, driving revenue growth and ensuring an outstanding customer experience.

Key responsibilities

• Drive revenue growth through upselling and cross‑selling.
• Improve customer retention and reduce churn.
• Manage contract renewals and ensure accurate forecasting.
• Develop commercial capability through coaching and training.
• Embed best practice in account planning and customer engagement.
• Lead a team of Growth Account Managers and collaborate with Operations, Customer Service, Marketing and Product teams.

Required profile

• Proven experience managing B2B Account Management, Customer Success or Inside Sales teams.
• Track record of coaching and improving sales performance.
• Strong knowledge of customer retention and revenue growth strategies.
• Experience managing sales pipelines and forecasting.
• Excellent stakeholder management skills.
• Proactive, data‑driven and collaborative leadership style.

Required skills

• Salesforce or a similar CRM platform.

What we offer

• Opportunity to shape a growing commercial function.
• Genuine leadership impact in a high‑growth environment.
• Strong career development and a collaborative culture.
• Competitive salary up to £70,000 plus commission and benefits.