Senior Account Manager

About the role

Carwow is looking for a Senior Account Manager to join its Get Your Car (New Market) team. You will become the trusted point‑of‑contact for dealer partners, helping them maximise their performance on the Carwow platform and driving growth across the automotive marketplace.

Key responsibilities

• Develop deep expertise in assigned dealer brands, understanding their challenges and opportunities on Carwow.
• Maintain proactive, regular communication with clients via phone and video calls to build lasting relationships.
• Analyse performance data and provide actionable recommendations to improve dealer ROI.
• Lead onboarding and training for new dealerships, ensuring a smooth experience and high retention.
• Own portfolio targets, including upselling additional Carwow products and services.
• Collaborate closely with the field‑based Partner Success team to execute client strategies effectively.

Required profile

• Excellent communication skills with a strong focus on relationship building.
• Consultative, creative problem‑solver who tailors solutions to each dealer’s needs.
• Self‑motivated, results‑driven and able to work independently without micromanagement.
• Prioritises high‑impact tasks and manages multiple stakeholder expectations.
• Team player who works seamlessly with colleagues, especially the Partner Success team.
• Adaptable and resilient in a fast‑paced, evolving environment.

Required skills

• Excel