Senior Communications Project Manager – Collateral

About the role

We are looking for a highly organised Senior Communications Project Manager to lead the delivery of customer collateral changes associated with the migration of TSB customers to Santander UK. The role will plan and coordinate the conversion of collateral from TSB to Santander branding while supporting broader harmonisation and migration objectives.

Key responsibilities

• Manage end‑to‑end communications planning for the required collateral changes.
• Identify and manage risks and dependencies, escalating issues with mitigation plans.
• Coordinate stakeholders across Marketing, Customer Communications, Product, Risk, Compliance, Legal and Operations.
• Ensure collateral meets regulatory, brand and customer experience requirements.
• Maintain robust governance, track progress and report risks.
• Work closely with the wider CMRB team to align messaging.
• Engage proactively with Risk Line 2 and Internal Audit Line 3.
• Collaborate with the central Programme IMO function and governance bodies.
• Support broader Harmonisation and Migration planning.

Required profile

• Proven experience managing complex communication or change programmes involving multiple stakeholders.
• Excellent planning and organisational skills, handling several projects simultaneously.
• Experience supporting product changes, customer communications or business transformation initiatives.
• Prince2 practitioner or external PMO certification (preferred).

Required skills

• Project management experience.
• Stakeholder management.
• Risk management.
• Familiarity with governance, risk and change management processes.

What we offer

• Salary £75,600‑£113,400 per year, based on experience.
• 30‑31 days holiday plus bank holidays, with the option to purchase additional days.
• £6,000 car allowance, private medical insurance and death‑in‑service benefit.
• Access to staff product discounts, wellbeing programmes and flexible family leave.
• Opportunities for global career growth and share‑plan participation.