Senior Pensions Administrator (Defined Benefit)

About the role

We are seeking an experienced Senior Pensions Administrator to join a leading organisation in Manchester. The role focuses on managing a portfolio of Defined Benefit schemes, providing expert guidance to scheme members and ensuring the accuracy of complex pension calculations.

Key responsibilities

• Deliver pragmatic solutions and apply logical problem‑solving to pension administration challenges.
• Support and develop team members, sharing knowledge and best practices.
• Prepare clear, helpful documentation for internal and external stakeholders.
• Communicate with pension scheme members, clients and third parties to explain scheme details.
• Guide members through their pension journey and answer queries.
• Provide support to the Team Leader and assist with difficult or non‑standard cases.
• Perform and check calculations, ensuring accuracy and efficiency across the team.

Required profile

• Senior‑level experience in pension administration, particularly with Defined Benefit schemes.
• Proven ability to review and verify colleagues' work for accuracy.
• Strong knowledge of pension regulations and recent industry changes.
• Excellent communication skills for dealing with members and third parties.

Required skills