Store Manager – Retail & Optical

About the role

Lead a Vision Express store in Manchester, delivering premium eyewear and med‑tech services while inspiring a high‑performing team. You will ensure exceptional customer experiences and drive business growth.

Key responsibilities

• Lead, coach and develop a retail team to achieve sales and service targets.
• Deliver outstanding customer service and create memorable experiences.
• Drive store performance, sales growth and key business objectives.
• Support eye‑care services using the latest optical technology.
• Maintain operational excellence, compliance and a customer‑focused environment.

Required profile

• Previous experience as a Store Manager, Assistant Store Manager or retail leader.
• Strong people leadership and coaching abilities.
• Commercial awareness with a proven record of delivering results.
• Confident communicator who can engage, motivate and inspire staff.
• Passion for delivering exceptional customer service.

Required skills

What we offer

• £350 credit towards frames or designer sunglasses, unlimited lens spend.
• 33 days holiday with buy/sell options.
• Family & friends discounts and free eye tests.
• Employee wellbeing support and opportunities with the OneSight Foundation.
• Competitive bonus scheme linked to store performance.