Warehouse Operations Trainer

About the role

GXO Logistics is seeking an experienced Warehouse Operations Trainer to join its Hams Hall site in Birmingham, supporting the Nestlé Purina customer. You will be responsible for delivering high‑quality training that meets RTITB standards and ensures a safe, competent workforce.

Key responsibilities

• Deliver training programmes on MHE operation, manual handling, and Safe System of Work (SSOW) in line with RTITB and company standards.
• Conduct site inductions for new starters, agency workers and visitors, ensuring compliance with safety policies.
• Assess learner progress, maintain accurate training records and keep training materials up to date.
• Review and update SSOW/SOPs to align with operational and safety expectations.
• Support incident investigations through re‑training or re‑assessment and promote a strong health & safety culture.
• Communicate with stakeholders, provide feedback on training improvements and maintain current training qualifications.

Required profile

• Previous trainer experience in a warehouse or similar environment.
• Strong communication and presentation abilities.
• Good organisational and time‑management skills.
• Ability to work independently and as part of a team.
• Understanding of quality and health & safety standards, with at least 2 years of MHE licences and RTITB Instructor/Examiner certification.

Required skills

• MHE operation and licensing
• RTITB Instructor/Examiner certification
• Microsoft Office proficiency

What we offer

• Salary up to £32,500 per annum
• 33 days of annual leave
• Company‑sponsored pension scheme
• Life assurance
• Access to a benefits platform with retail discounts