Account Manager (NHS) – Hybrid Working – £47k pa plus benefits

About the role

The award‑winning Ashdown Group is seeking an Account Manager to oversee a portfolio of NHS client accounts in Birmingham. This full‑time permanent position combines hybrid working (two days in the office) with a focus on revenue retention, growth and long‑term partnership development.

Key responsibilities

• Manage and develop a portfolio of existing NHS customer accounts.
• Create and maintain account plans, pipelines and engagement strategies.
• Identify upselling, cross‑selling and expansion opportunities.
• Oversee contract renewals and retention initiatives.
• Collaborate with sales and marketing on account strategy, product roll‑outs and campaigns.
• Support client onboarding and product adoption.
• Record all activity and commercial opportunities in HubSpot CRM.

Required profile

• Proven experience managing NHS client accounts.
• Strong track record of building relationships with NHS stakeholders.
• Commercially minded with a focus on revenue growth.
• Confident using CRM tools to manage account activity.

Required skills

• HubSpot CRM

What we offer

• Salary £44,000‑£47,000 per annum.
• Performance‑based bonus incentive.
• Hybrid working model (2 days onsite).
• 24 days annual leave plus bank holidays and an extra day off for your birthday.
• Health insurance, free gym membership, free cinema tickets.
• Ongoing development, career growth and employee recognition awards.