Administrator – Family Hubs Service (Temporary)

About the role

We are looking for an experienced Administrator to support the Family Hubs Service in Croydon on a 3‑month temporary contract. The role is fully office‑based and focuses on processing registrations, maintaining attendance records, and ensuring data quality for children and families using the service.

Key responsibilities

• Process Family Hubs registration forms accurately and within agreed timescales.
• Record attendance information in the EHM case management system and other electronic platforms.
• Review data for completeness, flag discrepancies, and support data‑quality assurance.
• Assist in reducing administrative backlogs and keep records up to date.
• Handle confidential information in line with GDPR and data‑protection policies.
• Provide general administrative support as directed by management.

Required profile

• Previous experience in administration or data entry.
• Excellent attention to detail and a strong commitment to accuracy.
• Ability to manage high volumes of repetitive tasks while maintaining quality.
• Understanding of confidentiality and handling of sensitive personal information.
• Strong organisational skills and the ability to prioritise workload.
• Capability to work independently and collaboratively within a team.

Required skills

• Microsoft Office applications
• Database usage
• EHM case management system

What we offer

• Full training and supervision.
• Competitive hourly rate (£15.68 – £20.67).
• Potential for contract extension based on performance.