Business Systems Analyst – SaaS & Power BI (Hybrid, Bristol)

About the role

This is a hands‑on business systems role with a strong data and reporting remit. You will own core business applications, improve data quality, maintain reporting and help colleagues get more from the systems they use every day.

Key responsibilities

• Own day‑to‑day administration of core business systems.
• Manage users, permissions, access and configuration.
• Improve data quality across key platforms.
• Maintain Power BI reports, dashboards and operational KPIs.
• Support colleagues with routine systems and access queries.
• Coordinate work with an external managed IT provider.
• Gather requirements and turn them into practical improvements.
• Present reports, insight and recommendations to colleagues.
• Identify manual processes that can be automated.
• Help assess, configure and roll out new software.

Required profile

• Experience in a business systems, applications, CRM, reporting, operations systems or systems administration role.
• Hands‑on administration of a business‑critical SaaS platform, CRM or business application.
• User management, permissions, configuration and access control experience.
• Reporting or dashboard experience, ideally Power BI or similar.
• Confidence working with incomplete, inconsistent or business‑critical data.
• Strong written and spoken English with the ability to explain systems, data and process clearly.
• Highly communicative and proactive, confident presenting reports and ideas.
• Experience gathering practical requirements from non‑technical colleagues.
• Process documentation skills.
• Working knowledge of GDPR and business data.
• Existing right to work in the UK.

Required skills

• Power BI
• CRM administration
• Power Automate
• Zapier
• Make
• n8n
• APIs
• AI tools
• Workflow automation

What we offer

• Salary £50,000 to £55,000 per year.
• Hybrid working with three days a week in the Bristol office for local staff.
• Genuine ownership of a defined systems and data environment.
• Visible role in a professional services business.
• Support for reasonable adjustments and inclusive hiring.