Claims Support Officer

About the role

Kick‑start your career in the insurance sector by joining a busy Claims Administration team. You will work closely with Claims Adjusters and Managers, providing essential administrative support while gaining exposure to a wide range of claims processes.

Key responsibilities

• Support the Claims team to meet service level agreements, handling procedures and regulatory standards.
• Assist with data cleansing, records management and accurate invoice processing.
• Perform peer reviews, quality checks and create new claim files.
• Prepare acknowledgement correspondence and provide administrative assistance to Adjusters on active claims.
• Help Claims Managers with ad‑hoc tasks and projects, maintaining accurate documentation.

Required profile

• Previous administration experience, preferably within insurance.
• Positive, proactive attitude with eagerness to learn.
• Ability to work accurately in a fast‑paced environment.
• Strong interest in developing a career in insurance operations and claims management.

Required skills

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel

What we offer

• Hybrid working model.
• Excellent development and progression opportunities.
• Experience within an internationally recognised insurance business.