Client Support Administrator – Accountancy Team

About the role

Wise May Ltd is seeking a motivated Client Support Administrator to join a busy accountancy practice in the City of London. You will become part of a large, friendly team, helping to deliver high‑quality client care and administrative support in a fast‑paced environment.

Key responsibilities

• Assist the team with customer support and client‑care programmes.
• Provide sales and marketing administration support.
• Handle general administration tasks such as documentation, mailbox management and help‑desk assistance.
• Maintain and improve office systems and provide meeting support.
• Organise webinars and arrange travel logistics.
• Process client invoices accurately and timely.

Required profile

• Previous experience in sales, client care or customer‑service support.
• Ability to work under pressure, follow instructions and ask clarifying questions.
• Willingness to learn quickly and adapt to new information.
• Experience in a similar administrative or support role.

Required skills

• Salesforce experience
• Strong Excel skills

What we offer

• 22 days annual leave plus bank holidays
• Pension contribution
• Free eye test and contribution towards glasses for computer use
• Health assessments
• Hybrid working model