Commercial Insurance Account Handler

About the role

Join a leading Insurance Broking Group in Birmingham as a Commercial Insurance Account Handler. You will build and maintain strong relationships with commercial clients, ensuring they receive first‑class service and support throughout their insurance journey.

Key responsibilities

• Develop and nurture relationships with commercial clients.
• Act as the primary point of contact for client enquiries, delivering timely and accurate responses.
• Assist clients in taking out new policies and manage policy renewals.
• Provide updates on relevant regulatory or market changes that may affect client insurance needs.
• Collaborate with a proactive servicing team to uphold exceptional service standards.

Required profile

• Minimum three years’ experience in a commercial insurance environment.
• Knowledge of commercial insurance products such as Property, Casualty, Motor or Financial lines.
• Strong interpersonal and communication abilities.
• Analytical mindset with keen attention to detail.
• Ability to work both independently and as part of a team.

Required skills

• Proficiency with insurance management software.
• Advanced use of Microsoft Office Suite.

What we offer

• Competitive salary around £35,000 per year (flexible for the right candidate).
• Bonus structure and extensive benefits package.
• Excellent company culture and supportive work environment.