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Customer Service Assistant – Retail Store

One Stop Stores Ltd · Worcester

Nouveau
🇬🇧 English

Description du poste

About the role

We are looking for a motivated Customer Service Assistant to join our One Stop store. You will work in a fast‑paced retail environment, delivering friendly service and supporting daily store operations.

Key responsibilities

  • Provide excellent customer service and encourage feedback through the ‘have your say’ survey.
  • Operate tills, process payments and assist customers at self‑service checkouts.
  • Stock shelves, replenish inventory and keep the store tidy and well‑organised.
  • Maintain store appearance, ensure aisles are clear and follow health and safety procedures.
  • Support online order fulfilment, vending and other store areas as needed.
  • Assist with community, seasonal and charity events to create an inclusive atmosphere.
  • Cover shift duties in the absence of the Shift Leader or Store Manager.
  • If the store includes a Post Office, handle its daily operations and pass required background checks.

Required profile

  • Passionate about serving customers with pride and natural enthusiasm.
  • Committed to following company policies, safety standards and age‑restricted product guidelines.
  • Reliable attendance, accurate clock‑in/out and willingness to work flexible retail hours.
  • Team‑player who lives the company values and makes everyone feel welcome.

Required skills

    What we offer

    • Opportunity to develop retail and customer‑service skills in a supportive environment.
    • Inclusive workplace with community involvement.
    • Potential for career progression within the One Stop and Tesco group.

    Questions fréquentes

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    One Stop Stores Ltd

    Worcester