Door Attendant – Luxury Hotel

About the role

Jumeirah Carlton Tower is seeking a Door Attendant to provide a warm welcome and exceptional service to guests at its prestigious London hotel. The role involves greeting guests, handling luggage, and ensuring the entrance area remains clean and orderly while supporting the valet team.

Key responsibilities

• Greet guests warmly and assist with luggage handling upon arrival and departure.
• Direct guests to reception, announcing them by name when possible.
• Maintain cleanliness and order at the hotel’s entrance, driveway, and car park.
• Liaise with valet parking attendants to manage guest vehicles safely and efficiently.
• Assist with moving vehicles to and from the car park entrance when required.
• Report any defects or issues promptly via HotSOS or to the Concierge team.

Required profile

• Valid UK driving licence and confidence driving luxury vehicles.
• Minimum 1 year of experience in a similar role, preferably in a luxury hotel.
• Strong customer service skills and professional presentation.
• Ability to work outdoors and handle physical tasks safely.
• Excellent communication and a courteous, proactive attitude.

What we offer

• Supportive and inclusive work environment with learning & development programmes.
• Opportunities for internal mobility within Jumeirah’s global network.
• Colleague discounts on food, beverage, and hotel stays worldwide.
• Healthcare and insurance benefits.
• Competitive salary plus service charge.
• Extra holiday for significant birthdays and access to Jumeirah perks website.
• Dry‑cleaning of uniform, meals on duty, and other employee perks.