Field Service Engineer – Warrington & St Helens

About the role

As a Field Service Engineer you will be responsible for keeping Costa Express equipment running smoothly across the Warrington and St Helens area. You will diagnose faults, repair or replace components, and deliver first‑class service to our partners.

Key responsibilities

• Diagnose and repair faults on coffee vending and brewing equipment.
• Communicate issues, solutions and escalations to internal teams and customers.
• Provide friendly, professional customer service on every visit.

Required profile

• Agile worker with experience using service equipment in an electrical or mechanical engineering role.
• Efficiency‑focused individual who can keep equipment operating effectively.
• People‑oriented professional who remains calm under pressure.

Required skills

• Electrical troubleshooting
• Mechanical troubleshooting
• Fault finding
• Electrical safety knowledge

What we offer

• Access to the Coca‑Cola share scheme with matched contributions.
• Annual discretionary bonus based on business results.
• High‑spec van for business and personal use (optional).
• 50% discount on food and drinks in Costa‑owned stores.
• Pension scheme matched up to 10%.
• Costa Financial Support Fund for unexpected financial pressure.