Operations Administrator (Remote)

About the role

The Operations Administrator will support the day‑to‑day running of humanitarian relief flights, acting as a key liaison between accounts, suppliers and internal teams. Working remotely, you will help ensure projects progress smoothly from initiation to closure.

Key responsibilities

• Interact with key accounts and suppliers to support new and ongoing relief efforts.
• Reconcile relief and aid projects through to closure in collaboration with the Key Account Manager.
• Record all relevant client and supplier information in the company CRM promptly.
• Use internal systems to log and generate operational documentation.
• Produce project reports for specific flight missions as assigned.
• Prepare weekly update reports on new and ongoing relief flights.

Required profile

• Excellent communication and telephone etiquette.
• Positive, enthusiastic, and flexible team‑player attitude.
• Strong attention to detail and ability to multitask.
• Good customer‑relations skills.

Required skills

• Proficient use of MS Office.

What we offer

• Competitive salary of £24,000‑£28,000 per year.
• Fully remote working arrangement.
• Opportunity to contribute to humanitarian relief operations.