People & Culture Senior Specialist

About the role

The People & Culture Senior Specialist acts as the operational engine for business partnering, employee relations, recruitment delivery and workforce planning at IFX. Working closely with the People & Culture Senior Manager, the role translates strategy into day‑to‑day delivery across the organisation.

Key responsibilities

• Partner with managers and teams to understand needs and provide people‑focused solutions, including organisational design and succession planning.
• Manage employee‑relations cases end‑to‑end, advising managers on legal and commercial considerations while maintaining accurate records.
• Own recruitment delivery for a range of roles, supporting hiring managers and improving processes to ensure a strong candidate experience.
• Enable effective use of people systems such as Culture Amp and Pinpoint, and support performance‑management cycles.
• Produce regular MI reports on employee relations and recruitment, analysing trends and highlighting risks.

Required profile

• Solid experience in an HR generalist or People & Culture role covering business partnering, employee relations and recruitment, preferably in a fast‑paced fintech or financial services environment.
• Demonstrable track record of managing employee‑relations cases from initiation through to resolution and strong stakeholder‑management skills.

What we offer

• 25 days of annual leave plus bank holidays, an extra birthday day, holiday loyalty scheme and work‑abroad flexibility.
• Competitive pension via salary exchange, discretionary annual bonus after probation, and interest‑free season‑ticket loan for London travel.
• Comprehensive health & wellbeing package including life insurance, dental/optical/physio cashback, virtual GP access and mental‑health support.
• Family support such as enhanced parental leave, flexible benefits and a cycle‑to‑work scheme.
• Career development tools, clear progression pathways and opportunities to grow within a fast‑scaling international business.
• A vibrant team culture with regular socials, sporting events and celebrations.
• Commitment to diversity and inclusion, fostering a respectful environment for all employees.