Reception Manager

About the role

We are seeking a confident and organised Reception Manager to be the welcoming face of our modern workspace in Manchester. You will ensure members and visitors enjoy a professional front‑of‑house experience while supporting day‑to‑day building operations.

Key responsibilities

• Deliver a warm, professional first point of contact for members, visitors and enquiries.
• Support new member onboarding, including access management, office setup and general administration.
• Plan, coordinate and promote engaging member events and build relationships with local partners.
• Assist with office moves, workspace setups and meeting‑room arrangements.
• Handle meeting‑room and event‑space enquiries to maximise occupancy and revenue.
• Conduct regular building checks to maintain high standards of cleanliness, presentation and maintenance.
• Collaborate with the wider team to identify and implement improvements to the customer experience.

Required profile

• Experience in customer service, hospitality, front‑of‑house or workspace environments.
• Strong organisational skills with the ability to manage multiple priorities in a fast‑paced setting.
• Proactive, detail‑oriented approach and a team‑player mindset.
• Comfortable using office systems and supporting day‑to‑day building operations.

Required skills

What we offer

• Opportunity to work in a modern, collaborative workspace.
• Supportive and friendly team environment.
• Ongoing training and development.
• Regular social and community events.
• Career progression within a growing business.